Chess World processing time ranges from 1 to 2 working days, and delivery time depends on the location of delivery (usually 1-2 business days for metro deliveries and up to 2-7 days for regional deliveries). We normally ship on Mon / Wed / Fridays each week.
Chess World sends most items via Shippit Courier Services or for some smaller items uses Australia Post. Once your order has been processed, an email with the tracking number and website of the Courier selected will be sent to you. If you don't receive a tracking number, or are unable to track your parcel, please Contact us including your order number on the form.
Further Relevant Information
- No P.O. Boxes are accepted for delivery as Couriers do not deliver to a PO Box.
- Orders may require a signature on delivery (unless advised the contrary)
- Authority to Leave (no signature on delivery) is accepted, but Chess World is not responsible in case of an undelivered parcel
- Delivery times are based on working days and are approximate only. No liability is accepted for late delivery
- NT & WA orders may be subject to an freight surcharge, customers will be notified for approval before sending any goods, and orders may be cancelled if freight charge is deemed too high by either customer or management